**Please note: Arckit garments and accessories are shipped separately from our kits and their estimated delivery time is between 14-28 days. If you order an Arckit kit and an Arckit garment/accessories, the garment/accessories will arrive later than the kit**
If there’s one fashion rule to live by, let it be that comfort doesn’t have to be compromised for the sake of style. Pair the super-soft unisex eco raglan hoodie with joggers for a relaxed look, or elevate the outfit with a skirt, oversized blazer, or classic trousers. The hoodie’s brushed inside ensures a comfy and snug feel, and will keep you warm during the colder days.
• Outside: 100% organic cotton
• Charcoal melange is 60% cotton, 40% recycled polyester
• Inside for all colors: 80% organic cotton, 20% recycled polyester
• Brushed lining
• Regular fit
• Raglan sleeves
• Ribbed cuffs and hem
• Drawstrings with metal eyelets and stoppers
• Jersey-lined hood
• Blank product sourced from Bangladesh
RETURNS, REFUNDS AND EXCHANGES
At Arckit we care about our customers and we want to ensure that you are completely satisfied with every online purchase you make. From the date goods are received, we offer a 14 day return period from the date that you receive your item(s).
RETURNS TERMS AND CONDITIONS
1. We offer a 14 day return period from the date that you receive your item(s).
2. Returns must have original packaging, be in perfect condition and in a sellable condition (unused and unmarked) and be accompanied by your order number and RMA number issued by the Customer Service Team.
3. If an item is deemed to have been used, damaged or not in re-sellable condition, Arckit retains the right to refuse refund or exchange. Personalized or items made to your specification are not returnable.
4. If sending via a courier, please ensure that your packaging is sealed and secure. Arckit cannot accept responsibility for item(s) lost in transit to our Head Office [Dublin] and will not issue a refund or exchange without receiving the item back. We recommend that you obtain proof of delivery and use a ‘signed for’ service.
5. You must contact Arckit at firstname.lastname@example.org and obtain a Returns number. Parcels received without an RMA number will be refused.
Our Online Order Management Team will let you know once your return has been processed via the email address you have provided. We aim to process returns within 5 working days of receipt [for a full refund or exchange] using the same means of payment used for the initial transaction
HOW TO RETURN YOUR ITEM
1. Contact Customer Service at email@example.com
2. Please tell us:
-Online order number
-Date of purchase
-Reason for return
-Whether you would like an Exchange or a Refund
3. We will reply with a Returns (RMA) number via email
4. Write your Returns number on the parcel and send it to:
C/O Polar Express Logistics
5 S Main St,
RMA number: (Insert your number)
You must have an RMA number from us in advance. Please do not ship without an RMA number, your parcel will be refused by the warehouse.
|If you have any questions or experience any difficulties with returning goods, please contact us at firstname.lastname@example.org and we will do our best to help.|